Are the colours of the product accurate?
We make sure that images are as real as possible without any special effects. But colours may slightly vary on various screens (mobiles/laptops/desktops). Most creations are handmade and so they might slightly differ from the image. Natural stones might have shade differences too.
Are the dimensions of the product mentioned?
For most of the products, sizes will be mentioned in detail. Please refer to the size, description and material section on the product specific pages that get opened after you click on the product image. If you do not see size details or have any queries around the size, please reach out to us before confirming the order and we will help you with the exact size details at the earliest possible.
Does Swabhimann Jewellery have any physical outlet?
Currently, we do not have any physical outlets. But we host exhibitions in Delhi, Mumbai, Bangalore, Hyderabad and Chennai.
You can always shop online at www.swabhimannjewellery.com
Do you take customisation requests?
Yes, Swabhimann Jewellery provides customisations/alterations.
Do you provide wholesale pricing?
Yes, we will love it too. Please write to us as with subject “Wholesale”. You can also fill the form given on our website. And then we will take it forward.
How can I receive updates about Discount/Sale offers?
Keeping abreast with our sales and discounts is super simple! All you need to do is sign up for our newsletter by clicking here at www.swabhimannjewellery.com and leave the rest to us!
Do you deliver to my location?
We deliver to almost every location in India. To get more clarity, connect with us via our helpline number+91-85956-16904.
Our customer care team is always at your service (Monday - Saturday, 10:00 am - 7:00 pm IST)
Is shipping free?
We offer free shipping PANIndia.
Is there any minimum order value?There is no minimum order value.
Can I change the delivery address of my order?
The delivery address of your order can be changed only if the order has not been shipped yet. You can track orders from your account section on the Swabhimann Jewellery website.
If your order has not been shipped yet, you can raise a request by contacting the customer service team on +91-85956-16904.
Do I get to know the shipping details?
Yes, 24 hours after we ship your order we get you the tracking number for your parcel.
When can I expect my order to be delivered?
All orders are delivered in a maximum of 7 working days across India. However, there might be delays due to extraneous factors.
In case you are experiencing a more than usual delay, you can call us on +91-85956-16904 or e-mail us at email@example.com
How can I make payments at Swabhimann Jewellery?
We accept the following on our payment gateway:
Credit and Debit Cards issued in India/Outside India Net Banking Wallets UPI Cash on delivery (COD)
How can I get my receipt?
After placing the order; you will get the receipt in your e-mail.
Can I Exchange/Return?
Yes, we do accept returns and exchanges. But the issue related to the product along with the image and order number must be mailed: firstname.lastname@example.org, within 3 days of delivery.
The exchange/return order is processed if the following conditions are satisfied:
The product should be unused. Original packaging must be intact.
How long will it take to get my refund back?
Once we receive the product; the refund will be processed from our end and may take 10-12 working days to reflect in your bank account.
What is Gift Card?
In case of exchange; if the replacement product is not available with us then Team Swabhimann Jewellery will issue a credit note. A Store Credit is a sum of money that is kept in your Swabhimann Jewellery Gift Card and can be redeemed for subsequent purchases. This credit note doesn’t have any expiry and can be redeemed on future purchases.
How can I view and use gift card?
Store credit can be used after logging into your Swabhimann Jewellery Account with the registered username and password. You also have the option to use your gift card at the time of selecting the mode of payment while placing your order.
Can I exchange my exhibition product with an online product and vice versa?
The exhibition and online orders are treated separately. Exhibition orders can only be exchanged at the exhibition within the tenure of said exhibition. A bill is mandatory for the facilitation of exchange. There is no refund at the exhibitions.
In both cases:
The products should be unused. Original packaging must be intact.
Please refer to the return and exchange policy on Return Policy
How can I receive notifications for exhibitions?
Swabhimann Jewellery exhibitions are not to be missed! Keeping abreast with our sales and discounts is super simple! All you need to do is sign up for our newsletter by clicking here at www.swabhimannjewellery.com and leave the rest to us!
How can I be assured of the products quality?
At Swabhimann Jewellery, we strive to deliver a truly flawless product and extraordinary shopping experience. Our QC Team does a thorough 3-layer inspection before dispatching the products and take utmost care while packaging them for shipping.
How to take care of the Jewellery?
Our handcrafted jewellery is easy to maintain. To ensure ideal jewellery care; please visit the Swabhimann Jewellery Care Tips.